LEGAL
Privacy Policy
MassOrBye ("we", "us", or "our") operates the MassOrBye mobile application (the "App") available on iOS and Android. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and how you can request deletion of your data.
1. Information We Collect
We may collect the following categories of information when you use the App:
- Account information: email address, display name, profile details, and authentication identifiers (including Apple Sign-In or email login).
- Workout and fitness data: exercises, sets, reps, weights, training stimulus, workout history, programs, and related performance metrics.
- Nutrition data: meals, protein intake, dietary logs, and nutrition history you enter in the App.
- Device and usage data: device model, operating system version, app version, crash logs, and general usage analytics to improve stability and performance.
- Location data (optional): if you grant permission, we may use your approximate location to provide personalized gym suggestions and improve notification delivery. You can disable location access at any time in your device settings.
- Notifications: push notification tokens and preferences if you enable reminders or Live Activities.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the App and its features
- Sync your workouts and nutrition data across your devices
- Calculate progressive overload targets and training stimulus
- Send workout reminders and app notifications you have opted into
- Improve app performance, fix bugs, and develop new features
- Respond to support requests and protect against abuse or fraud
We do not sell your personal information to third parties.
3. Data Sharing
We may share limited data with trusted service providers that help us operate the App, such as:
- Cloud hosting and database providers (e.g., Supabase, Firebase)
- Push notification services (e.g., OneSignal)
- Analytics and performance monitoring tools
These providers process data on our behalf and only as necessary to deliver their services. We may also disclose information if required by law or to protect our rights, users, or the public.
4. Data Retention
We retain your personal data only for as long as necessary to provide the App and fulfill the purposes described in this policy:
- Active accounts: we retain your account, workout, and nutrition data for as long as your account remains active and you continue to use the App.
- Inactive accounts: if you stop using the App but do not delete your account, we may retain your data for up to 24 months of inactivity, after which we may anonymize or delete it.
- After account deletion: when you request account deletion (see Section 5), we delete or anonymize your personal data within 30 days, except where we are legally required to retain certain records (e.g., for tax, legal, or security purposes).
- Backup copies: residual copies in encrypted backups may persist for up to 90 days before being permanently removed.
- Aggregated/anonymous data: we may retain anonymized, non-identifiable statistics indefinitely for analytics and product improvement.
5. How to Request Deletion of Your Data
You have the right to request deletion of your MassOrBye account and associated personal data. Full instructions are on our dedicated page: Delete your MassOrBye account (https://massorbye.com/delete-account.html).
To submit a deletion request by email:
- Send an email to contact@massorbye.com from the email address linked to your MassOrBye account.
- Use the subject line: "Account Deletion Request".
- Include your account email and, if helpful, your device type and a brief confirmation that you want all personal data permanently deleted.
We will verify your identity and process your request within 30 days. Once deletion is complete, you will receive a confirmation email. Please note that deleting your account is irreversible and you will lose access to your workout history, nutrition logs, and progress data.
You may also revoke permissions (such as location or notifications) at any time through your device settings without deleting your account.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information in your profile
- Request deletion of your data (see Section 5)
- Withdraw consent for optional data processing (e.g., location)
- Opt out of non-essential notifications in the App or device settings
To exercise these rights, contact us at contact@massorbye.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS/TLS) and access controls on our servers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The App is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. International Transfers
Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place when transferring data across borders, consistent with applicable privacy laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email:
contact@massorbye.com
Support page:
https://massorbye.com/support